Shipping Policy
Shipping Information
Thank you for shopping at Viva Lux Boutique! We want to ensure your order arrives safely and promptly. Please review our shipping policy below.
Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email once your order has been shipped with tracking information.
Shipping Methods & Rates
We offer several shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Shipping rates are calculated at checkout based on your location and the weight of your order.
Domestic Shipping
We currently ship to all addresses within the United States. Free standard shipping is available on orders over a certain amount (as displayed at checkout).
International Shipping
At this time, we are evaluating international shipping options. Please check back for updates or contact us for more information.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package through the carrier's website.
Shipping Address
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us immediately at your convenience. We will work with the carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping, please don't hesitate to contact us. We're here to help!